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Exceeding Customer Expectations: What Enterprise, America's #1 car rental company, can teach you about creating lifetime customers
Edition: Abridged, Audio CD, Random House Audio
How to Save Big Money on Car Rentals: Uncovering the Secrets They Don't Want You to Know
How to Save Big Money on Car Rentals: Uncovering the Secrets They Don't Want You to Know
Exceeding Customer Expectations: What Enterprise, America's #1 car rental company, can teach you about creating lifetime customers
Pages: 256, Edition: 1, Hardcover, Broadway Business
The Travel Detective: How To Get The Best Service And The Best Deals From Airlines, Hotels, Cruiseships, And Car Rental Agencies
Renowned travel authority and ""NBC Today show travel editor Peter Greenberg shares his insider secrets.\nAmericans now travel more than ever before. Yet as our traveling has increased, the service we receive from airlines, hotels, and other agencies has deteriorated dramatically.





